Free shipping for all orders over R700
Have a question about your order or our products? We're here to help.
Our team aims to respond to all enquiries within 24 hours (Monday–Friday).
For questions regarding orders, shipping, or product information, please contact us using the details below.
Email: support@jakkd.co.za
Phone: +27 67 858 0112
Our customer support hours are from Monday – Friday between the hours of 9AM and 5PM.
If you're contacting us about an order, please include your order number so we can assist you faster.
If you're contacting us about a delivery issue, please include:
• Your order number• A brief description of the issue• Photos if the item arrived damaged
This helps us resolve your request quickly.
If you're unsure which product is right for you, feel free to reach out before purchasing. We're happy to help.
You may also find answers to common questions in our FAQ section.
